7 WAYS THE RIGHT PAYMENT SOLUTION CAN BOOST YOUR E-COMMERCE SALES
In today’s highly competitive e-commerce landscape, choosing the right payment solution can be a game-changer for increasing online sales. The fintech company Qliro, a leading provider of payment solutions for e-retailers, shares key insights into how the correct setup can drive success.
“A secure and seamless payment solution is essential, as it directly impacts the customer’s shopping experience while improving conversion rates for online retailers”, says Christoffer Rutgersson, CEO at Qliro.
With a background in several fast-growing tech companies focused on payment systems, Christoffer brings deep industry expertise.
“An optimized checkout process boosts conversions and gives merchants the flexibility they need. It should also be easy to scale across new markets and integrate additional payment methods. High-performing technology and advanced features like shipping integration and upselling capabilities help drive sales. At the same time, a great customer experience builds loyalty and encourages repeat purchases.”
To improve both the conversion rate and the customer journey, Qliro highlights seven essential features every modern payment solution should offer:
1. Seamless customer identification
Make it easy for customers to identify themselves at checkout. This removes friction and increases the likelihood of completed purchases.
2. Local payment methods for higher conversions
Offering regionally popular payment options meets customer expectations and increases completed orders.
Qliro supports global expansion by enabling payments in over 100 countries. Methods like Trustly Express, Swish, Vipps, and MobilePay are available in the Nordics. Options like iDEAL (Netherlands) and PayPal are supported outside the Nordics.
Qliro's proprietary PayLater method offers a unique customer journey focused on building merchant loyalty.
3. Robust technical stability
Technical reliability is essential. Qliro Checkout delivers 99.99% uptime, handling high-volume sales peaks without performance loss.
4. Flexible and user-friendly checkout
A well-designed checkout allows customers to review payment and shipping options easily. Merchants can customize the look and feel to match their brand, boosting trust and ease of use.
5. Smart delivery integration
Qliro's checkout integrates shipping options directly into the flow. Merchants can customize the order in which shipping choices appear, set pricing, and highlight options like eco-friendly or express delivery.
6. Built-in upsell functionality
Post-purchase upselling can increase revenue by 3–15%. Qliro Checkout enables upselling features after the order is placed, turning each sale into a bigger one.
7. Post-purchase experience that builds loyalty
The buying experience doesn't end at checkout. Customers should easily find and pay their invoices on time.
“Our app focuses clearly on what needs to be paid and when. Push notifications help customers avoid missed payments”, says Christoffer.
Reliable support is also key. Qliro invests heavily in merchant and end-customer support.
“We're proud of our award-winning customer service* and our industry-leading satisfaction score, 94% vs the industry average of 85%**”, Christoffer adds.
A clear plan for continued success
“There's a strong demand for a payment partner that enables world-class transactions and drives sales and repeat customers. That’s exactly what we aim to deliver at Qliro”, Christoffer Rutgersson concludes.
*Brilliant Awards – Customer Experience
**COPC, Customer Operations Performance Center, an international quality standard for contact centers.