Black Week and the holiday rush are just around the corner. While many retailers are chasing the biggest discounts and the flashiest campaigns, the real winners are the ones who prepare the right way. At Qliro, we don’t believe you need the world’s biggest toolbox to succeed during Peak Season. You just need the right tools.
Last month, we shared our insights during Black Week 2025: How to turn Peak Season pressure into year-round growth. Now, we’re diving into the 4 essentials every merchant should have in place before the campaigns go live.
Before traffic spikes and inboxes fill up, make sure you have these 4 tools ready.
During Peak Season, shoppers make decisions fast. With endless tabs open and discounts everywhere, the smallest moment of doubt can mean a lost sale.
That’s why visibility and reassurance matter more than ever. With On-site Messages, you can show flexible payment options, like Pay with Qliro, while customers browse your site. By surfacing your payment options early, you remove uncertainty and help shoppers feel in control before they even reach checkout.
The result? More completed purchases, fewer drop-offs, and a smoother buying experience from the very first click.
Peak Season brings a wave of first-time shoppers, and when acquisition costs are rising, every new customer matters more than ever. The smartest merchants see the checkout not just as the end of a transaction, but as the start of a relationship.
With Loyalty Sign-up, customers can join your membership program directly in the Qliro Checkout. No extra clicks or forms. It’s a seamless way to collect sign-ups and turn a single purchase into an ongoing connection.
By connecting to CRM tools like Voyado or Klaviyo, you can sync loyalty data, personalize offers, and instantly recognize returning customers.
The result? Higher retention, stronger insight, and growth that lasts long after Black Week.
Once you’ve turned shoppers into members, the next challenge is keeping them engaged. During Peak Season, attention is short and competition fierce, and the brands that stay top of mind are the ones that continue the conversation after checkout.
With Loyalty Driver, you can extend your own campaigns directly into the Qliro App with your design, tone, and links. It’s a fully branded space that keeps your message in front of customers without distractions or competitor ads.
The result? Proven engagement! Merchants using Loyalty Driver see up to a 10% higher click-through rate to their campaign pages and stronger retention long after the first purchase.
Peak Season doesn’t just test your checkout. It also tests your support team. When order volumes spike, even minor issues can pile up, and the difference between chaos and calm often comes down to how easily customers can help themselves.
If you have self-service tools, whether through an app, chat, or customer portal, make sure they are visible and easy to use. Empowering customers to find answers and manage their purchases independently is one of the simplest ways to protect both satisfaction and efficiency during Peak Season. With the Qliro App, shoppers can manage payments, returns, and receipts directly in one place.
The result? It gives customers complete control and reduces the need for manual support, resulting in fewer tickets, faster resolutions, and happier customers. Even during the busiest weeks of the year.
You don’t need every tool on the market to win this Black Week. You just need the right ones. At Qliro, we'll help you prepare smarter so that you can convert, retain, and deliver great experiences when it matters most. Because when you have the essentials in place, Peak Season doesn’t only have to be stressful. It can be your most loyal moment yet.
Already a Qliro merchant? Contact our merchant support team and connect these features today. If you’re not yet part of the Qliro ecosystem – book a demo.